Rider Verification Launched in Kenya!
Don't Just Scroll, Report of suspicious or Rider Misbehaviours! Stay safe with Bolt's new in-app safety features, but remember: Never report on socials, report Directly on the app first. Here's why:
- Faster Response: In-app reports reach Bolt's dedicated safety team immediately, triggering swift action if needed. Social media waits take precious time.
- Easy Tracking: In-app reports provide clear details about your trip, making it easier for Bolt to track and assist you.
- Actionable Evidence: In-app reports are documented and kept confidential, providing vital evidence for investigations and even arrests.
Let's work together to make Nairobi's roads safer, one ride at a time!
Introducing Rider Verification:
Bolt is raising the bar on safety with mandatory ID and selfie verification for all new riders! This means more peace of mind for everyone, whether you're a seasoned Bolt user or giving it a try for the first time.
Here's how it works:
-
New riders with less than 4 trips: Upload ID/passport + driving license photos (front & back) and take a selfie. Easy!
-
Existing riders: Don't worry, we've got you covered. You'll be prompted to complete one-time verification soon.
Remember: This verification process is for everyone, new and existing riders, ensuring a safer community for all. Your information is securely stored and only used for legitimate safety purposes.
But there's more!
- Emergency Assist: Connect directly with local police and security companies right from the app, with confirmation before engaging for optimal security.
- Trip Sharing & Monitoring: Share your trip details with loved ones and let Bolt's system watch over you, sending alerts for unusual delays or route changes.
- Audio Trip Recording: Opt-in to record conversations with your driver, providing an extra layer of comfort and security.
Move around Nairobi with confidence! Bolt's got your back, every step of the way.
Remember: "Save time moving around with Bolt," and save yourself some potential hassle by reporting safety concerns directly in the app. It's faster, easier, and gets the right people on the job quickly.
#BoltSafety #RiderVerification #Nairobi #SaveTimeMoveAround
